I'm very pleased with my recent experience with Badger Key and Security. I'm a retired gal living in a condo and had problems with locking and unlocking both my doors over the past month. I was nervous about the cost and my lack of knowledge of what was needed. I got great patient answers to my questions, and when Badger Key came out the repair and replacement (for one lock) was done quickly, competently and reasonably in price. Don't use anyone else!