Thanks to Ken and the friendly staff at Thick Bikes for setting me up with a great new ride! I had high expectations of this place after a bike-expert friend recommended this place as the best shop of its kind in Pittsburgh, and Thick did not disappoint. I know very little about bikes, and Ken and the rest of the staff were informative and approachable, and really took the time to understand what I was looking for and to make sure the fit of the bike was perfect. Highly recommended!