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  • Carmax = BEST. CAR BUYING EXPERIENCE. EVER!! Previously I tried to buy a car at Showcase Honda and gave the car back out of disgust and frustration. When at Showcase Honda, I advised that I expected to leave with a full tank of gas. I was told they do not put a full tanks of gas in used cars. Carmax had me double check my car before leaving to make sure there was a full tank of gas. Showcase Honda did not wash my car before I left. Carmax washed the carS BEFORE I TEST DROVE THEM. And then again before I took the car home. Showcase Honda took 10 days to tell me that they had a different deal than originally discussed after I took the car home. And after that they changed the deal two more times before I finally gave the car back out of anger. Carmax took 10 MINUTES to run my credit, then let me review each offer that came in and let ME pick which offer I went with. Yes, I got to pick my own terms and finance company. And then the deal was done. Finalized. Showcase Honda proudly displays that the average time to sign paperwork is THREE HOURS. It took just over two hours to complete. Carmax took 15 minutes for me to complete all the paperwork Showcase Honda wanted 1 month of paystubs, a phone bill, bank statement and 10 references. Carmax wanted 1 paystub and proof of insurance. That's it! Some of you may have seen two other reviews I wrote about Milano Motors in LA and Showcase Honda in Phoenix (both reviews are in my list titled Never Going Back) and know I have a knack for picking shady dealerships to buy cars from. Carmax is NOT one of those shady dealerships. Carmax boasts the tagline "The way car buying should be". It is absolutely, positively true! I worked with Gavin B. first, found a car I liked, was qualified in mere minutes. So easy! Though the car I was trading in was paid off, the title still showed a lien on it so I had to get a lien release before I could take the new car home. When I came back, I worked with Rob. I wound up finding an even better car that I LOVED, and was slightly more expensive, and got re-qualified for the more expensive car in a matter of minutes. Signing the paperwork took 15 minutes. The car was washed and filled. The person I signed the paperwork was very thorough and kind. I am so happy with my experience. I have no reason to ever shop elsewhere for a car. If I could give 10 stars, I would!
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