I made an appointment and yet they made me wait for 30 minutes. Their staff was busy when I went but within 10 mins one of the girl was done doing nails for her client. Instead of her putting my nails on she went on to do pedicure for the girl who came after me . I was very disappointed waiting. They also speak in their language which made me as a customer uncomfortable. However, the nails quality was good and I was satisfied with them. The lady who put my nails on didn't rush and that was the plus point about this salon .