Will NEVER go there again! The only reason we traveled half way across town to check this place out was because i got a good deal through Groupon and wanted to try the food. Bad idea! Me and my daughter went there for lunch on a Monday afternoon. We were the ONLY ones in the whole place (now I know why!). When we walked in the place was nothing special and no one greeted us or sat us at a table. We waited for what seemed like 5 minutes before some guy came out from the kitchen and reluctantly took our order. We asked him about the lunch special that was clearly posted on the outside window but he had no idea what it included.
We should've just left then, but I wanted to use the Groupon that I purchased and would probably not be on this side of town any time soon. After he took our order, we sat ourselves down and about 5 minutes or so went by before a waitress came out to ask if we needed anything. She brought us drinks and never came back until the food was done. Both the appetizer and the main dish were both greasy and bland. The food was definitely not anything to return for. We waited and waited for refills on our drinks but the waitress never returned and we had to go get the attention of someone out of the kitchen to get our drinks refilled.
I didn't think things could get worse, but once the bill came they did! I showed the waitress the Groupon voucher on my phone (like I have been doing at numerous establishments for the past two years) and she had no idea what I was trying to show her. She immediately got rude with me and asked me "who sent that to you??". I tried to explain how Groupon works, since she obviously lives under a rock, but she just acted like I was being ridiculous and giving her some kind of "fake" coupon. When I finally made her understand that my phone was the actual voucher, she was even more rude than before. Her exact words were "what am i supposed to do with that?! How am i supposed to scan it??? THIS ISN'T A GROCERY STORE!!" Wooooow! I couldn't believe my ears. How could she talk to me like that just because SHE didn't know what to do?? Is it my fault she lives in the stone ages and has no clue how to get a coupon off of my phone?!? She just kept telling me that "they don't use that company any more" and "I don't think we can take that". She refused to even deal with me and my stupid phone coupon. I had to pay the entire bill and was unable to use my Groupon.
The service was horrible even before I presented the coupon and it got 10 times worse after, I would not recommend this place to anyone! I will contact Groupon tomorrow and get my money back (because THEY have great customer service!) and I WILL NOT BE STEPPING FOOT IN CARMINES EVER AGAIN!