Let me preface by saying I rarely give 5 stars. In fact this is only my second, but my first "real" one. The other was for a Yelp booth, and how can you not love Yelp staff?
I found myself at Fry's (yeah, they're still around) at Town Square with a new MacBook Pro power adapter in hand and ready to purchase. My previous one had come apart over the course of a week where the cable meets the adapter. (I read this is quite common, even with careful handling.) I got to wondering if they had a recycling program so I could avoid trashing my old adapter. On a whim I decided to call Apple while waiting for the next Fry representative to finish with a customer. The Apple rep said they can set me up with an appointment in 30 minutes and talk to the Genius Bar about recycling the item. Since the price at Fry's wasn't any less than Apple's for a new adapter I decided to meet with a Genius rep. Within five minutes of arriving for my appointment I met with the rep. She checked the serial number on my MBP (out of warranty by the way), entered some information on her iPad, and next thing I know I'm getting a new adapter in exchange for my old one. Hell yeah!
Info on the adapter replacement program: http://support.apple.com/kb/TS4127?viewlocale=en_US&locale=en_US