I was on vacation from Arizona when I had to visit Findlay Kia to get my A/C fixed after it pretty much exploded on the road. Needed a new compressor. Luckily my vehicle was still under factory warranty and all it cost me was a day's rental (which Findlay Kia partially subsidized for me, so it only cost me $35 + insurance at Enterprise)
The whole experience was painless, after my terrible experiences earlier that day checking into my hotel and all of that I was really concerned that these guys would try to screw me over somehow but to my delight my experience was just the opposite.
Wes took great care of us and the car works great now. Can't say anything better for their service department, they were top notch for me.