I've been here a few times now and each time I've had to wait even if I've called ahead. They only have two people working on the orders -one if there is a customer. The last time I went I waited 25 minutes for a smoothie! I finally had to tell them that I had to go because I had somewhere to be. I was expecting to be in and out. You walk in and there's never a line, just a bunch of people sitting around empty tables waiting. I've finally decided to just call in my orders and yet I still get put on hold or I've still had to wait at the register for someone to assist me as they're both in the back.
I'll keep coming because I love the Acerola smoothie, but I definitely recommend ordering ahead about 15 minutes.