| rev:text
| - After hearing excellent reviews from their other restaurant Rose & Sons, our party of 8 decide to come here for brunch today.
The menu was very limited and a lot of the flavour profiles are too sweet for a brunch. Our table had everyone order every item from the menu, so I had a pretty good idea of the outcome. While the garlic bread with fried egg and apricots was very tasty, I found the other items wasn't special enough to warrant the trek all the way up to Dupont when there are so many other superior choices of brunch in Toronto.
My biggest gripe was the service and the issue with my order. We were 1 of 2 tables that were occupying this restaurant at 11am. After waiting close to 20 minutes, I noticed my order did not arrive yet (BBQ Bacon and 3 fried eggs). This was very odd considering my extra side of bacons had already arrived.
Had the server who was very nice made a simple check in and asked "how is everyone's food", she would have noticed my food never came. Worst off, I was the ONLY person with a huge empty spot on the table with no food.
I eventually followed up with our server after 20 minutes and I see her conduct her due diligence. It looks like she did record my order on her paper notepad and the order did transfer correctly into their POS system. However, it looks like the chef did not prepare my order and rushed it. None of this was ever communicate to me, I was just told it was coming up. No apologies really. Under such a situation, I would expect a small gesture such as compensating me with a free cup of coffee, something insignificant to show a token of my patience and repeat visit.
It's also worth noting that she really up sold my group and made us order more coffee than required. They offer coffee in your standard cup or a French press that has 3-4 cups. She up sold our table to have 3 French presses when only 4-5 people were drinking coffee. We basically spent $30 for coffee with lots of coffee left to waste as we had about 12 servings delivered to our table.
Naturally this was our first visit and we expected her recommendation would fit the need of the table. I always find it inexcusable for service mistakes when the place isn't busy.
I think given the brunch choices of La Societe, Origin, Mildred's Temple to name a few, I wouldn't venture all the way up there for this type of service and food. My girlfriend and I spent $64 after tips/taxes for our brunch which most would agree was way too pricey.
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