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  • Since this facility is attached to the i-Hotel, the premiere hotel for the University of Illinois, I expected this to be a nicer establishment. What a disappointment! During the 2-day conference I was attending, I had two meals at Houlihan's. Our group found the lunch specials to be inconsistent, sometimes you received the correct side or topping, sometimes you did not. Both times the service was VERY slow, but the wait staff was kind and genuinely attentive. At one point we spoke with a manager regarding our concerns, but did not receive the traditional "I'll take care of this immediately", which is the customary Houlihan's reply to complaints. My best suggestion, go to the Starbucks next door and call it a day.
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