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| - Unfortunately we are a one Newspaper town, and we have no choice when we disagree with there views. Realistically if half of us don't agree and read another paper if available, I'm sure half of the other papers subscribers would read the Rebublic.
BUT I'm not writing to critique their views, at least you cab receive the newspaper. I'm really trying to avoid saying that their circulation department is INEPT, but I really have no choice. I had received the Republic for well over 30 years, and last October I moved from Scottsdale to Desert Ridge area, and restarted my subscription to our new address. All went well until 12/28 when they had a carrier change. Since that time it's been impossible to get the paper delivered two days in a row. I called daily and spent an average of 15 minutes per call on hold, only to be told that they apologize and a manager will contact me by day's end. This I was told a minimum of five times and still no manager call when I cancelled the paper a week -10 days ago. The first time I called to cancel the person apologized to no no end and asked for another chance which I agreed to. After each call, while I was never contacted by a manager I did receive a paper the next day, but that was it no other deliveries. I finally cancelled, but my wife liked the Sunday edition so after a few days I called to restart on Wednesday , Saturday and Sunday only. To my surprise the paper was here Wednesday am, HOWEVER, come Saturday and Sunday no paper again. I understand I can read on line but my preference is to read the physical paper in the morning. Sure wish there was an option for me. I did email the circulation department but I'm not holding my breath for a reply, only wish I had a choice.
Jeff C
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