The average rating was due to experience at check-in. I used Yelp app for wait list before meeting family here for dinner. When family arrived before me (they gave hostess my phone number to look up check-in on their wait list). One of hostess was rude when it came to her explanation of seating another party with same check-in time and same name. When asked how long wait time, she says- "I don't know, but you're checked in & there is 5 other parties waiting ahead of you. we'll call your name when your table is ready". I spoke to manager on duty (upon arrival), he had us seated within 10 minute window as promised. Thank you Kyle..
Caitlin, our server, was friendly and everyone enjoyed their food order. Overall - our experience was good after the check-in "issue". This place IS a sports bar/burger/ restaurant (very LOUD - had to "yell" to hear any conversation at own table).