***** READERS please vet my prior Yelp reviews for credibility.*****
Just appalling, disgraceful and very disappointing.
When it comes to Colter Park Apartments I am in literal shock and at a loss for words with how horrible my girlfriend and I were treated. Although, I feel it is extremely important for others to know about what I/she have experienced so to not make the same mistake and sign a lease at Colter Park Apartments.
Understand that if your reservation for living in apartments is because of past bad customer service, shady management practices, and lack or transparency... take your bad experience and multiply it times 10 at Colter Park Apartments.
Here are a few of the experiences I have had at Colter Park Apartments:
- Horrible customer service
- Staff has NO professionalism. Abrasive, rude, mean, and not accommodating
- Terrible management processes (Lost documents, no contacts, general passing of the buck at every turn)
- Bad maintenance response time and servicing
- Unreasonable and ridiculous "apartment inspections"
- Threatening staff
- Absolutely no recourse for residents when issues of any sort arise
- etc etc etc etc
Colter Park Apartments even sent out a letter to residents for a random apartment inspection... They posted the letter on doors at 7:00 PM Friday night for an inspection that was happening on the following Monday. In the letter they specify that if you are not there on Monday to let them in anytime between 9-5 it may result in immediate termination of lease and action of possession to be immediately commenced.
Colter Park Apartment staff does not treat you like a paying resident. They treat you like total trash. I have NEVER seen a letter of this nature sent out to model tenants who pay rent on time... WHO OPERATES A BUSINESS LIKE THIS????? Who thinks it's professional to post letters residents doors past operation hours so you can not speak with someone in management?
I honestly could go on and on about this apartment complex... For now I will warn you to never sign a lease at Colter Park Apartments.