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| - The store is clean, fairly well-staffed, and prices are competitive. I love that they do cat adoptions and provide enough space for the cats. For my cats and fish I am always able to find what I'm looking for and more. Check out is usually a breeze.
HOWEVER, the past 5 times I've been in the store in the last few months, the fishtanks are filled with dead fish. I'm not talking one or two here and there, I mean several in nearly every tank, many of which have been dead for days. During one of my visits I noticed that the filter was not running on one and asked an employee about it, sure enough I was right. Last time was the worst. Dead fish, murky water, algae coating everywhere. Someone in charge of the dept told me that the fish die "when the heater turns on", as if that makes it better. No fish should die from the water being brought to the correct temp. Scary weird stuff. Would not recommend buying fish here, no other petsmart location shows this degree of aquarium neglect.
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