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  • This Chako in Richmond Hill - SUCKS. The Service is sooooo horrible, I don't understand how! We came here for dinner after doing an escape room in Markham on Woodbine. All of us were really hungry and didn't want to drive too far. Walked right in, it was nice to be seated right away. Our server, had a note pad and he was super weird. He came and put some side dishes on table and then looked at us and waited for us to order. We didn't want to put our order for our food yet but wanted to take our drink orders- okay.... One ginger ale, one wine, one green tea and one water. Guy comes back with two ginger ale and keeps looking at us like we're wrong. We didn't order the second ginger ale. The guy HAD a NOTE PAD and how did he already mess up our drink order?? When we wanted to order the food, we wanted three trays of everything. We were a group of seven adults, they brought 2 of half the amount of things listed. Sign. We wanted extra bean sprouts and kimchi, they brought only one dish, same small portion. They honestly look like they are super busy but they are not really doing anything. They're just moving so fast to avoid being a good server. We ordered sushi and someone's HAIR was in it. Not ours because the hair was looped into the roll. Disgusting! And they took forever bringing our new order and refilling our water. It's an all you can eat buffet with US already doing the hard part-cooking our food. The least that they could have done was keep up on our drinks and food order. Advice for the servers, if you really hate your job as a server, get a new job! Happier servers make better tips! TIP: If you have an extra 20 minutes, BEST TO DRIVE to the Chako in Scarborough on McNiccol. It is 10 time better- I SWEAR. The food is better. The SERVICE IS BETTER. The WAITERS and WAITRESS IS SOOOOOO MUCH BETTER in every way. Seriously. Just drive to Scarborough.
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