I have been going to this salon for the past God knows how many years. Let me tell you, while my hairdressers were wonderful hair wise (but very flaky as people/hairdressers -- which I'll get to), there is SO much drama here. Some of the stylists have even complained about the drama to me. One girl (a receptionist I believe) went off on her phone and had a meltdown in the back that everyone could hear one day. Some girls are nice to their coworkers faces (and when they need favours) but then proceed to talk crap about them to their clients. At times, conversations can be unbelievably inappropriate. I once listened to a cougar talk to her hairdresser about her sexual conquests with a younger guy. Awkward. But the thing that finally has me seriously done with this salon is I've had two hairdressers flake out on me now in the past few years at this place. The worst part? They didn't even tell me they quit! I had to find out from calling the salon or a Facebook post!! Prior to their quitting, they were super flaky and unreliable as it was. It's unbelievable the amount of times I'd be on the books in advance and my hairdresser would STILL always be at least 10-15 minutes late due to another client before me running over. There have even been times where I'd be waiting 30-45 minutes, and a couple of times where it hit an hour! I guess this was a blessing in disguise and I'm better off. Don't be completely put off though out of respect to the few girls in there that are really nice. Just be wary.