This review comes after several frustrating encounters. Tonight was the icing. Called to order (because online ordering is awful) and was put on hold several times without ever being spoken to. I decide to just go up there. There are like 3 people in the restaurant. The girl at the counter asks if ordering in or leaving? I say to go and she says it will be at least 20 minutes. Seems weird since hardly anyone is there. I then ask how long is it if I eat here? She says only a few minutes. I then say so what if immediately after I get my food, I ask for to go containers? See my point? So stupid I left without food. Other times I have gone there I have sat with my order on the counter while the teens were too busy chatting to acknowledge me. I have a longer list of bad service but my fingers are tired from typing.