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  • NEVER AGAIN! We literally just picked up Bosa maybe 15 minutes ago and I'm already writing this review. I have to say that we didn't order any donuts, only kolaches, so I can't comment on the donuts themselves. That being said, the service here was the biggest let down! We were so excited to try this place since it is nearby and has good reviews. We were between trying this place or Rainbow donuts. Big, huge, massive mistake even considering this place. My husband walked in and asked the woman behind the counter, "What kind of kolaches do you have?" She asked "What?!" five times and said, "I don't understand what you're saying! We don't have those here". As she was standing in front of them, my husband pointed to them and said, "These?". She looked at him and said, "Oh, kolaches?"....the exact same way as my husband had said it. No misinterpretation here. Not a negative comment, just kind of funny that you would be so defensive! My husband specifically ordered two kolaches with spicy sausage and one with regular and told her it was for our two-year-old and it could not be the one with the spices. He then double checked and asked again if the one we ordered for her had no spice. She told him it didn't. We got home and gave her a kolache. Specifically giving her the one we ordered for her, sans spicy. I ripped it open to check for spices and in the spot I ripped it open, there were no visible peppers. My daughter takes a big bite and immediately starts screaming and almost vomiting literally ripping at her face. These things are so spicy that I literally had to get milk (fine since I ordered that!) but way too hot for a little kid (hence the incessant checking that the particular kolache had no spice). It was pretty obvious that the lady behind the counter didn't know which way was up. Additionally, I wouldn't call this a kolache. While they were decent, far reach from a true kolache I would say (no expert). We know kolaches to be fluffy and soft. These were sincerely dense. That being said, the kolaches we've picked up from the QT off 7th St. are FAAAAAAAAAAAR superior and you don't have to worry about the terrible terrible terrible customer service. I hate writing bad reviews, but this ruined our daughter's "special breakfast".
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