I had reserved a room at Planet Hollywood for my birthday and I was excited for the stay based on the pictures on Yelp.
But that wasn't what I got.
I walked into the room (which was the lowest price range) and was incredibly unhappy. The room was SMALL. The bathroom looked like a wreck and it just felt icky in there. So I called the front desk asking if I could upgrade to the next price range up (which was an extra $20/night, that sounded pretty reasonable).
Extra star for letting us check in 3 hours early and for being super super accommodating with letting us switch rooms.
I don't remember what the second one up is, I wish I did so it could probably help those of you looking at this review but the room was significantly bigger and the bathroom arrangement was MUCH better. It had the tub in the middle, the shower on the right and the toilet on the left as well as two bathroom sinks.
The second night in, I called housekeeping for more towels. After waiting about 45 minutes with nothing, my husband called again and someone was promptly at our door within 10 minutes with not only new towels, but WARM new towels! Not really sure what happened that first time around.
The Mile Shops are okay. The fact that Earl of Sandwich is open 24 hours is a nice plus. My only other complaint is that it was hard to find the room elevators in the casino.
Judging by other reviews on here, it seems like your stay will be fantastic if you pick the right room price level. I'd probably give this resort another go. The stay wasn't awful and the beds were nice to sink into after a long day of walking.