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| - Yeah, I'm not sure what happened with the 2 reviews on here, but these 442 reviews show a different story. http://www.zillow.com/profile/RoundPoint-Mortgage/Reviews/
Mine was a different one too. While it did take a full month from start to finish, I've seen many refi loans take longer. The team seems to be in different parts of the building, but my main Point-of-contact, Dean, was calm, cool, and collected the entire way.
Communication could be a little better between the offices, but overall, it was a rather smooth process.
I refinanced my investment property in FL, from Virginia, with closing by Notary at my Virginia home 24 hrs after approval of the loan. I don't know how the process could have been better. Don't hesitate to use Roundpoint and as Quicken said to me "Wow, that's some great rates, you should go with them..."
~dan
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