I'd give it zero if I could. I called in this morning because of a car I saw on auto trader, I asked if I could test drive it. I was told they only allow test drives after they have run my credit. There is no way I'm going to let every dealership where I test drive a car run my credit. That is something that is only done once I have selected a car and if i am going to try and get approved for credit. I am planning on paying with cash so why in the world would I ever allow them to run my credit. When I informed him that I would not allow them to run my credit in order to test drive he told me they would not do business with me and hung up. This is terrible customer service and not a single other dealership or private seller that I called had any issue with me test driving any cars I called about. This is not how customers should be treated and I wanted to leave this review as a warning to all other potential customers that if you want to be treated well with respect this is not the place for you.
Edit- just to your point about other dealerships, while I was looking at cars I was able to test drive a M5, jaguar XJR, CL600, CLS63 AMG among others before I decided on buying a XFR in cash. I was never once asked by anyone else to run my credit.