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  • Seriously I want to cry. I booked this moving company about 2 weeks ago for today's date. I happend to call yesterday to confirm. Apparently they lost my work order and promised to be there at 10a as agreed upon. I picked this company because I'm a single mom, 22 years old and I don't know anyone out here to help me move. Anyway I found them on craigslist and for 3 guys it was 38$ an hour. I went from a 2bd upstairs apartment to another 2bd upstairs apartment. I was quoted $275 grand total over the phone. So this morning they didn't show up until 2 hours after they said they would be there. So I let that slide thinking life happens but I answer the door and it's these 3 foreign kids about my age and they started hitting on me! They were seriously being gross. They asked me to initial certain lines of the contract saying that they were not responsible for damages unless it get insurance so believing them I initialed. After taking THREE hours to load the truck, we ended up at my new apartment. They told me in order to unload they would need payment in full. Fine. But they tell me it's going to be $569. I thought they were kidding. I only had $300. Period. Til next pay day. They told me since i had stairs, shrink wrap, my couch, and 2 TVs all were an added charge ranging from $10-$50 each. I was shocked I told them no way that wasn't what I was quoted and then they told me you signed here, and here where it says you half to pay us in full before unloading, with cash only or they can keep your stuff. I told them I only had $300 on me. And tried to negotiate but they wouldn't budge so I told them okay here's $300 cash, start unloading, I have a friend who will be off in 2 hours and he'll give you the remaining balance. They said hell no, we need it all now. So I tried giving them a debit, credit, and personal check which they all denied. So they charged me for an additional hour and "overtime" my $250 quote went to $569 to 742$. I ended up calling the police because they were getting pretty vulgar with me. The leading lady came out to see what was going on and one of the movers reached out and grabbed her boob!! Wtf? So the cops come and they pretty much tell me I'm fucked and they took advantage of me. Only took them an hour to unload the truck. Ended up leaving at 8p when they started at noon. The part that made me the most angry was I had labeled all my boxes clearly in which rooms they belong in, and I figured you know the crib and my bed would be obvious. These guys piled all of my things randomly everywhere and now I half to organize them and they're pretty heaving including some furniture they put in the wrong room. Please dont go through this company, if you absolutely need movers, go with someone reputable or at least has a website (not including craigslist) I'm so upset. Lessened learned.
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