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| - So we saw this restaurant previewed on PBS Channel 8's show called "Check Please". The show made it look interesting and good, and all of the commenters that participate in this forum gave the location high marks. OK, sounds good and we'll give this place a try.
So we went with another couple and all four of us ordered something different. Everyone came away with mixed reviews on the quality of the food. I personally liked mine which was the blue corn enchiladas, but my wife complained that her three generation taco plate was a little colder than she expected and it was all right, but not over the top. The couple we were with also said the same thing about their meals. So the food is about as good as any other Mexican restaurant and we'll just leave it at that. Nothing over the top.
Now here's where the whole thing completely breaks down. And that was with service.
The typical round of chips and salsa came out and we made fast work of that especially with four people going after a medium sized portion. Next, we placed our Margherita orders with one individual and no sooner did we get those placed than here comes another person asking if we were ready to order drinks. Not sure what that was about, or at this point not even sure who was taking our order.
So moving right along, our food orders were taken by the same server who took our drink orders and with no issues. As a compliment, the food did come out very quickly, which was good. However we did ask for more chips and salsa when our meals were being served and our server said she would get that right away. She must have completely forgot about that because she never came back with more for quite awhile. OK, whatever, she's busy I get that.
So we flagged down one of the young guys running around just doing miscellaneous stuff and lo and behold he was more than happy to bring us another round of chips and salsa and get this, he asks us if we needed our water glasses refilled. The ladies at our table both commented on the fact that they would rather have him as our server than the one we were stuck with.
And the server assigned to our table never once offered to refill any of our water glasses, and only partially checked to see if we were doing good and if our food was acceptable. OK, whatever, she's busy I get that.
So the funny part is, and I've never understood this but the server certainly turns on the charm when it's time ask if we need our checks, and right on cue this individual turns on all the charm and everything else at the end hoping for a better tip.
In conclusion I won't say the service was horribly bad. What I will say is that it turned an OK meal into a so-so experience.
One other note, another server who was walking around did come up to our table and asked us if the food was good and if we liked it. Kind of like on a fishing expedition hoping to elicit raving reviews about how fabulous everything was. All of us commented on the fact the food was good and just left it at that. It was nothing that really made me say they just knocked it out of the park. Again it was as good as any other restaurant. But just a word of caution to that person would be, don't go fishing for compliments on something that may not be worth complimenting over. Be careful for what you ask for. You may get responses you don't like.
In conclusion, the food's good the service was mediocre at least from this one individual, but I must say the prices were very respectable. Overall I'd encourage you to try this place at least once for the sake of supporting a small business in Arizona.
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