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  • Enter with Caution!!!!! This was my second time with Juvederm, the last time was a plastic surgeon and I so very much wish I would've gone back there instead of saving the few dollars thru Groupon. Dr Chen did not instill confidence with his methodology or approach. My only area of concern were the 'marionette' lines on the sides of my mouth and the few wrinkles at either side. He insisted I needed to do my lips and began to SLATHER the numbing cream all over my lips, again and again and again. I was adamant I didn't want my lips done at all but even when he was doing the injections to the sides of my mouth and it was still painful he continued to reapply the cream to my lips. When he was done he showed me he still had some left in the syringe and he continue to ask 'what else, what else' even though HE'S supposed to be the expert and the one knowing where to place the injections. Within 2 hours of arriving home my lips started to swell. after 5 hours I began to look like a freaky with these HUGE and I mean HUGE lips that were incredibly painful and I couldn't eat or drink anything. Began taking Benedryl in large doses and the next morning it was still tremendously swollen...took 3 days to look semi-normal. And as if that's not the worst of it, now that the swelling is gone my wrinkles are still as apparent as they were when I went into his office. Don't know where he put the Juvederm (the last time at the plastic surgeon's office it was a beautiful job,...only 5 months ago) but I'm not at all happy with the results and really feel like this was a huge mistake. Guess buyer beware but I truly don't think Dr. Chen should be doing this procedure...he might be able to do the injections but as for the 'artistic skills' somewhat required, IMHO there are none! I've called and sent pictures and explained the issues from the beginning and they just say to come back in so he can take a look, but there's really nothing they can do.
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