This company did a great job doing exactly what I asked for! I know that I can't expect miracles, I mean tickets are a great source of income for the city. All I wanted was to not have to pay for this twice... once for the ticket and again by getting points and then having my insurance rates increase. I do have to go to traffic school, but rather that than the long term expense. When I initially called this company were very helpful over the phone. It was VERY fast and I was done with the call in less than 10 minutes. A few weeks later I got an email with the results. Of course I would have loved to not have to pay the ticket or go to traffic school. But, my speeding ticket is getting reduced to a parking ticket, which means no points!