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  • It's a BDubz so it is what it is. Wings are good, plenty of TVs for the game. Pretty nice layout. Only reason I am even writing a review is because the manager in this place understand customer service about as well as I understand Manadrin Chinese. For the record, I don't speak Manadrin or any other Chinese. Went here with a large group of people and ordered several hundred dollars worth of food and drinks. Bill came out and I noticed a double charge for the shots we ordered. If you have ever had a shot with Rumchata you know they mix 1/2 oz Rumchata with 1/2 oz "other spirit" say Fireball. On every shot we ordered they charged us as if they were doubles. I talked to the server and he said they don't have a way to charge those shots in their system. So duh, charge me for one or the other but not both! So I talked to the manager and that's where it gets comical. This guy tried to tell me that the charges we correct and that's how they ring those in. $10 for a shot. I laughed at him. Uhhhhhh it's not $10 in Manhattan let alone Willoughby. Long story short he kept going back and forth and kept taking a couple of shots at a time off and we would go through the same tired debate again. Mind you our overall bill was over $500 & this guy was nickel and diming me on something they overcharged me on. Server was good, food was fine, drinks were fine, manager is an imbecile. If I had a dollar for every time he said "I will go out of business if I do that", I would be loaded, but wouldn't spend another penny in that BDubz.
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