Came in to get my 3 month old daughter ears pierced. Shanika was our piercer and she was very nice and patient with us. Originally, I didn't like where she placed the dots but she explained why it was better in that position. My husband gave his approval on the placement so I went with it. I am very glad I went with the placement, it's perfect! Shanika took her time (actual time for everything took about 20min or so) and when it got the the piercing part did it very quick. We are so pleased with shanika and the store location