Had a wonderful experience here (consistently) but had a store manager (I believe that she was a manager) asked me if I wanted help while looking a little lost in the frozen food section. I wanted to have one piece of a bone in chicken but they didn't have any out. She found someone in that section and had them cut me one piece then have it packaged. Both the employee in that section and the manager were extremely friendly and willing to help in any way they could.
However, the parking is absolutely insane during regular business hours. It seems that everyone is going to Smith's after 3pm.
Added bonus, they have their gas station located (maybe an 1/5th of a mile away) near the grocery. Gas is generally cheaper there then most gas stations and if you have enough reward points, they discount your gas.