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| - If I could giver zero stars I would. Our visit was a complete disaster!!!
Went thru the drive thru for what I thought was a simple order.
Order 3 drinks, a kids corn dog meal with tater tots and mozzarella sticks.
Was nicely greeted by a young man at the window who repeated our order correctly. Paid and thought we were on our way.
NOT! No straws, so I park the car, walk to the restaurant to retrieve, get back to the car and my daughter shows me that the mozzarella sticks are old and not even hot, the cheese is rock hard. Proceeded to go back thru the drive thru to order an additional item for my girl and she takes out her corn dog and its cold and ROCK hard, like it had been sitting there for a week. GROSS!
Get to the window with the nice young man and explain and show him what our order looked like and the girl at the cash register rudely slammed the window as he turned his back to talk to someone.
I was embarrassed to bring all these errors to their attention, however this is unacceptable!! I request to speak with a manager, who comes to the window, he apologizes and says he'll get my new food. I pulled up as the drive thru was crazy busy and trying to be polite. Manager comes to car and again apologizes and asked what happened? I wish I would have taken photos of the items we received, it was a joke and disgusting!
Will drive way out of my way to go to another Sonic, this place STINKS!!!!
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