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| - Where do I start. H2O Sushi was definitely the worst sushi experience I have ever had. And yes that is included in the experience I had at Sushi Neko where I fell ill and threw up when I arrived home.
We saw this place on Instagram and thought this might be a good place to eat dinner following our little hang out. We read the reviews the prior day and saw that many people didn't like it, but we changed our mind because a certain friend said it was good. She was absolutely wrong. I thought it wouldn't be too bad because of the $20 promotion price, it would save us money and the reviews definitely made the place out to be an amazing sushi dine in experience.
Let's start with the service. Absolute Trash. Out of the 4 servers present on that day, none of them even thought to come and check our table and make sure the table was doing fine. We had to wave down a server every 10-15 minutes to order or to check up on a previous order that was running about 20-30 minutes in the kitchen. I assumed that the longer it took in the kitchen, the better the food quality would be. Each server had an attitude and never took us seriously when it came to ordering. When we let the server know that it was our first time at the location, they just handed us menus and left us all alone. Not one server bothered to explain the menu to any of us. We had to order solely based on the menu descriptions which were mediocre. Not to mention that the place was EMPTY when we arrived at 8:30 and we were still kept as last priority. We had to constantly remind the server of our order and we had to constantly re-order our food so we can eat.
The food was also garbage at BEST. This is definitely the WORST food i've had at a sushi place. All the nigiri was chewy and bland, the salmon and eel even had bones in it which can easily be traced back to the carelessness of the chefs. When I walked to my car and back into the restaurant I saw a chef on his phone laughing and joking with the other chef. This bothered me so much because they had no place to be on their phone and joking around when we had to wait half an hour for each item to be delivered to our table. It was down right disrespectful to leave bones in the sushi that were on the SURFACE of the fish. It ABSOLUTELY UNDERLINES the carelessness of the chefs and servers. The salmon and smelt eggs took 45 minutes to come to the table and were VERY salty, each bite would make it saltier and saltier. If you're looking for good food, do NOT come here. I suggest going to JJANGA Steak and Sushi, or even Hokkaido Sushi.
Whenever I crave sushi I go home not wanting to eat for weeks because I stuff myself, but this time I was just COMPLETELY disappointed and I went home dissatisfied and honestly, sad. Our server even gave us over to a new server to serve a new table that he was being much more attentive and less sassy towards, maybe its because we were teenagers, but that gives the server no right to treat us any different. It was an absolute waste of $20 and I would definitely come back just to let the manager/owner know just how SORRY this sushi establishment is.
Please don't listen to other 5 star reviews, this place is flavorless, service-less and a complete fuckin' garbage dump.
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