Good Experience for our first time going there.
Facility: Very big, lots to do for 3 high energy 9 year olds. One downside - the place seemed somewhat disorganized; not a lot of structure. One concern: There seemed to be limited staff on the floor to monitor the chaos.
Note: The Staff had no special badge, shirt or hat on so it was hard to know who worked there.
Price: $5 plus for an hour was a good price.
Safety: keep your eyes on your kids because the kids are not matched to the parents like at Chucky Cheese so your child could walk out the front door with a stranger.
Summary: great value for the price.
Suggestion for Business: nicer seating area need for waiting parents. Also you could sell parents snacks and offer Free WiFi ?