This review is entirely for pricing. The staff I've encountered at this store are always friendly and helpful. The owner of the store needs a reality check on market prices. Everything at this store is exponentially more expensive than other UPS franchise stores and FedEx. To fax two pages it costs $6. Ups stores in other parts of the Phoenix metro is $1/page. Computer usage is also quite expensive and the equipment is so outdated that you spend $10 to literally wait for a single piece of paper to print. I only came to this store because it's close to work, but I think I'll take my business elsewhere to a more fairly priced business. I heard the owner of this store owns 4 others in the north Scottsdale area so price gouging continues around these parts.