Hands down the best customer service. They are all great and you can tell they really care about the customer. I'm so happy we chose to get out Viper alarm from them. They installed with no issues and were great on price, but I'm seriously impressed with their device today. Our lovely dealership messed up our car alarm when we took it in for service. The dealership basically uninstalled our alarm and left all the wires just hanging. Audio express was awesome and went back and reinstalled the whole system... Thank you so much! You guys rock!!!