Still waiting after an hour, called early morning said it was ready! Well they started working on it when I arrived. Kept telling me it was on way up instead of telling me the truth. Should have just said can u come back later!!!!!! Not very professional. As time is money. 3 small sections of glass that I ordered on Friday. It is now tues. And still waiting for them to bring up. Hummmmmm. My guess is poor management.