As I'm reading through these reviews I am extremely confused as to why their rating is so low because I come here about once maybe twice a month and never have any problems in fact, I always leave feeling relaxed and rejuvenated. My mom comes here just as often if not more and she's extremely picky and judgmental, she loves this place I've had a few different therapists and they were all great my moms favorite is Tiger, he does a great foot massage but was a little rough on my back for my taste. The place is clean and quiet. This is my go to spot when I need to relax. $30/hr can't be beat, especially for the quality.