This is a toughy because the food was so good.
I didn't like the table we sat at. The people next to us were about one inch away. The banquette was extremely uncomfortable and every time the inch-away people moved, I felt it. The service was non-existent. We were ignored for a long time, even when I made eye contact with the server. And it's not like we didn't order a ton of food, including alcohol. The meal took over three hours, which is just way too long (esp on an uncomfortable seat!).
The food, however, was super delicious. The burger was amazing. I would go back, but with trepidation.