Baristas here are friendly & nice. No problem with my drink.
But I have a problem with the set-up. There's no indoor seating. While there's lot of outdoor chairs/tables many smokers are usually lighting up which makes it hard to just study/relax.
It's connected to the mall, so I'm guessing most people aren't sitting & lounging, but most likely are just getting coffee and heading back to work.
No drive-thru option.
Plenty of parking since it's connected to the mall but that's also a problem since it can be crowded on weekends.