I like this Chili's and have become a frequent diner there. I know that some people do not like casual dining, chain food restaurants. The positive for me is that the food is always consistent and always good. I noticed that someone gave this place one-star and suggested going to the next-door O'Charley's instead. That person must work for O'Charley's. I have been to O'Charley's, and their service and food is below Chili's standards. I would give this Chili's four stars. Since I think the one star is so unfair, I will give five stars instead.
Service is always outstanding and friendly here. One of the assistant managers, named Katrina, almost always stops by my table to greet and ask about my meal. They have a great happy hour bar-food menu too. I believe this happy hour special is just available in the bar area. Also, Chili's emails specials to me. These specials vary and range from free kids meals, free appetizers, special combo meals, etc. I only have to show the waiter the coupon on my phone - no need to clip coupons.