I procrastinated a bit too long and needed a hem... same day. He hemmed up my lined suit pants for $20, and I got my pants back in 90 minutes! I realize that might not always be the case, and he could have very well said, "No" on a Saturday late morning but he didn't. Four other alteration places didn't even have sewing personnel on staff to even give me an option. I will go back to this business for the professionalism and kindness he gave.