LOVE this hotel. I don't know how it gets bad reviews. service was on point: bell boys were awesome, elevator attendants that check for your key card (aka workers that took our picture every night) awesome, front desk awesome... everything was great!!
The hotel is tucked away from the strips main street level so be aware of that. If you cut through aria youll end up at Crystals, don't take the tram bc it just takes too long. Even easier, if you take the elevator outside down to street level you can just cross the street and end up at Cosmo. I don't think many ppl know this hence all the complaints. It really isn't a far walk to anything especially considering that there's no casino to navigate through. The employees were nice enough to let us know tips and tricks!
The room: the suite was just like an apartment. Washer/Dryer, filtered water in the fridge, dining area, living space, and really nice bedroom/2 bath. SOOOO FANCY! Three of us slept in the bed and fit comfortably :). Bathtub is a must. I LOVED it! Everything was clean and stocked. We asked for more towels and they were up in less than 15 mins. oh and also the sink space/mirror allowed me and all my girls to get ready at the same time. hooorah for that.
Again: NO CASINO. short walk to Aria so don't let that be a deterrant. vibe is classy and quiet.
The market cafe closes early for all you late night munchers. I wouldn't give them a great rating based off of their sandwiches, hot chocolate, and cheesecake that I had. walk to ABC and bring stuff to your room.