Where I live downtown there is a Cosi directly across the street from a Noodles and Company. I decided to check out Cosi for a second time one evening when there was a line at Noodles that was out the door.
I walk into Cosi, I order two Tuna melts with chips, to go - I pay 18 bucks.
I take my number and I sit down, 40 minutes later I go to the front counter to find out what the eff is going on. What's going on is a group of young workers unprepared for the dinner rush and completely disoriented because of it.
I get my food, I go home, I end up taking two bites and throwing the entire thing away. Horrible meal, tough bread. Barely any tuna, and a nasty tasting sauce on the sandwich.
After two bad experiences I will not be returning to Cosi.