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  • So after my last scathing review of Ipic I was emailed by the companies PR rep and received an apology for the bad time that I had. They wanted to do anything they could to make it up to me. I let them know short of redesigning their theaters and updating the chairs they wouldn't get me back in to their establishment. I then received an email from one of the managers and he offered me two free premium seats plus a 50 dollar tab which I thought was more than fair. So I happily accepted and made a reservation to go back. I chose to go see Into the Storm with my girlfriend and we walked in and had our tickets reserved with a friendly greeting from one of the managers on duty. When I got in to find my seat we were given the very back row but our seats weren't sharing an arm rest and were separated from each other. So I went back out of the theater and was able to exchange them for two seats next to each other in the front row of the premium seats. This was nice and not at the same time. When you recline the seat all the way I had to rest my feet on top of the divider that separates the "cheap" seats from the expensive ones but it was at such an awkward angle it would make my leg fall asleep so I had to have my legs bent the whole time. I would love to meet the guy who came up with the design for these "luxury" theaters and smack him upside the head for thinking it was a good idea to give each person 0 extra leg room. Then the issue of the seats came back. This seat was no better. Still has a bar or some type of support right in the middle of your back that is extremely uncomfortable and the cushion on my seat kept sliding out every time I readjusted myself. Just all around starting to feel run down and in need of replacement and a redesign. The food we ordered was still over priced for what we got and not any better than something you can get at any other dine in theater experience for much less. I'm increasing my rating one star for the fact that the staff truly did care about my bad experience and I was blown away by the offer they gave me to get me to come back. sadly though in the end it didn't matter. Comfort, bigger and better leather recliners, extra leg room, a small light by my seat to see the menu, a server call button, cheaper food and cheaper booze all win out over the Sub par IPic experience. I don't think I will ever be back unless a complete over haul of their theaters is made. For now I'll take my money and have it go further at the AMC suites.
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