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  • I LOVE my Hyundai Genesis! I purchased it new from Planet Hyundai, but I will never buy another car from Planet Hyundai! The sales team uses deceptive practices and tricks and I won't deal with people who are not trustworthy. Fool me once - shame on you. Fool me twice - shame on me. Here is the short story: I bought two cars the same day. They said they had one of the ones I wanted in the right color at the other dealership at Centennial. They said they didn't know if it was an HTRAC or not, but if it was "they would just through that in". Of course, it turned out to be an HTRAC which was fine. However, when we got to financing, I could see that they had included the HTRAC price in the price of the car and had simply applied more of my trade-in value to the HTRAC car. I am fine with the deal we made, and I would have been okay with it if they had been honest about it. The problem is the deception. I am not a fool. I know they knew the entire time that the car was an HTRAC. It is 2015 - you know what is in your inventory. I also know that the "we'll just throw it in" trick is the oldest trick in the business and it is just that - a trick. Again, I LOVE my Genesis (both of them). I am happy with the deal we struck. With that said, I will not deal with dishonest people. In 3 years my lease will be up and I will be looking elsewhere. I will NEVER buy a car from Planet Hyundai again and I suggest you look elsewhere as well. Me reply: The salesman and his boss intentionally misled me. The truth about the price of the two cars was not disclosed until I was with finance. You can dismiss and downplay it, but the facts remain. I was intentionally misled. To the World: Buy a Hyundai- they are great cars! But whatever you do, don't buy it here!
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