Went here on Canada Day with my friends and boyfriend! It was my first time with Hot Pot and I really enjoyed myself.
The staff were all really well humored and friendly. Our main waiter was really friendly and eager to help us figure everything out and explained how to use everything. Definitely enjoyed their company as well, and they were really great about checking in with us and refilling our orders without being intrusive or annoying.
I really liked all of what we got for our hot pots, the broth was great, and although we learned quickly what we didn't like, the great selection of veggies and noodles made up for it. The meat was really well cut, although the crab meat swelled up and unravelled itself making it difficult to pick out, but it wasn't a huge problem.
My only complaint (and this isn't even mine) is that my friends really disliked some of the free juice. I didn't have any, but I was pleased with everything I personally tried!
I hope to come here and bring more and different friends next time! The menu is big enough that everyone will be happy.