Today I went in to add a line to my account. The employees had no knowledge of the product or company and we're not able to answer simple questions. I was asked to put a down payment on a phone without getting a clear answer of what my bill would come out to. The girl insisted I had to give a down payment before knowing what I had to pay monthly .How does this make sense ?
I went in with the intentions of adding a new line and now I will be canceling this service. If you need help with your account choose any other branch .