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  • I would leave 0 stars if I could. I wouldn't go back even if they were the last nail salon in town. I came here with a friend, she gets her nails done here sometimes and is happy with their work. She made reservations for both of us a day in advance. My nail tech left halfway through, didn't explain why she was leaving or what was happening, and someone named Steven replaced her. He also didn't explain what was going on, and actually didn't say anything to me at all. It was pretty weird. The nail tech working on my friend explained that my nail tech had another appointment and had to go. Well, I had an appointment too. Steven kept adding thinner to my polish so I asked him if it was old. He ignored me. I asked again and pulled my hand away so he would answer. I asked if I should pick another polish. I chose the polish that was already at the table and was very similar to the first one. Steven seemed annoyed, though only one nail was painted before the switch, so it couldn't have been too bad. He didn't clean up the area around the nail, so I had some paint on my skin. My cuticles were also dry. I spoke to the owner afterwards about the double booking and the poor service I received from Steven. He didn't apologize and offered to have it redone. All of the nail techs looked busy, and I didn't want to get Steven again. At this point I just wanted to leave. They took the polish off, my friend paid for her services, which were fine, and we left. Not a word from the owner. Not only am I surprised at the poor service, but I'm even more surprised that the owner condoned it. I'm a reasonable client and a regular at two salons and I haven't had any nail issues for almost a decade. I won't be back.
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