My facial was amazing! But I was pretty disappointed because the jacuzzi was broken when I went. The jacuzzi is my favorite part! Even though it's not their fault, I feel like they should have offered a discount or something to compensate or at least be a bit more apologetic. Also, I was told to sit down when I entered and someone would come help me, but I waited and no one came, and my service was starting soon, so I had to go find someone. The spa was nice, but I really didn't get to enjoy it since it wasn't fully functional. Also, there was only water, coffee, and tea, which is lacking compared to what is offered at many other spas I've been to.