Went in to Verizon to just get prices because my other carrier has stopped working well at the office....one bar means don't even try....so my phone there is pretty much useless. I met Meg. Not only did she take the time to listen to my issue and guide me through getting the best deal for my needs...she spent extra time to thoroughly change over my old phone extras (because I have no clue about electronics) helped me understand how to use everything and did it all with a smile! I was able to return home within the hour and get back to work without missing a beat! Thank you Meg for being amazing at what you do! Sharp lady!!!