I've been going to Melanie for at least 2 years now & she saved my brows!!! She makes sure she shows you what she's going to do before she even puts wax on your face. She lets you know where you need to let them grow & she even fills them after! & when she does a full face she is so careful to make sure that she doesn't lift the skin. I trust her with my face entirely! She's honestly the best!