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  • I've had mixed feelings growing up in the Ice Den (back then the Alltel Ice Den). Sure, the ice is great and I've had fun as a social skater on the weekends, but the service here has been very troublesome. With the nature of the job, mostly teenagers work to supervise the rink, some more invested than others. Not that this is a bad thing, but I bring up this fact because many times I have witnessed bullying among kids here. Not the friendly kind you see within the same group, but the kind where one kid gets harrassed by a group constantly throughout the night. It's a bit short of tackling, but harsh words can do it for some kids. In these scenarios, sometimes the teenage staff are incapable of stopping it. I used to feel safe growing up here, but now I'm not so sure. Maybe the staff has changed for the better, but the rotating nature of teenage staff makes me unwilling to take my kids to such a venue if they want to learn how to ice skate. Maybe better for private lessons, but not the public weekend hours. If I could change the reveiw, it'd be 2.5 stars. But because of the overall experience, without the bullying it'd definitely be 3. Teenagers should stop being ****s to others these days.
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